Who do I contact?

I’d like to organise a birthday party for my child. How do I get the contact details of the parent?

Your class rep.

My child is struggling with his reading and I want to know how best to support him?

Your class teacher.

My child is sick and will not be in tomorrow?

Notify your class teacher on Aladdin Connect. If you know your child will be absent for a longer period, please send the teacher a notice on Aladdin to let them know.

I need a letter stating that my child is a student in this school.

Email the school secretary at info@shellybanksetns.ie.

I have a complaint about the way in which an issue was dealt with on yard or in class.

You class teacher – see School Complaints Procedure on website.

I have a private family matter that I do not feel comfortable talking to the class teacher about.

Email or call the office to arrange an appointment with the principal.

I would like to give feedback on a school policy.

Contact the class teacher; they will provide clarity or direct you to the appropriate staff member.

I would like to bring something to the attention of the Board of Management.

Arrange a meeting with the principal.

I would like to get involved in school life.

If you have knowledge or skills you feel would benefit our pupils, please contact the class teacher. If you want to help out in a more general capacity, contact your class rep.

I would like to make a suggestion about a fundraising idea.

Contact your class rep or a member of the PTA (pta@shellybanksetns.ie).

I would like to get updates about the new building, who should I contact?

The school is communicating building updates as soon as they are available to the school.

My child is having difficulties with his homework/learning. Who should I contact?

Your class teacher.

I am concerned about my child’s behaviour or mental health. Who should I contact?

Your class teacher.

I have come across an idea that could benefit the school (grants, competition, educational experience, …). Who should I contact?

Your class teacher or principal

I need to contact my class teacher. What is the best way to do this?

For simple queries, send them a notice on Aladdin Connect. If you require a meeting, you can request that by sending a notice.

I have an emergency and there is a change in my child’s pickup arrangements during the day – who should I contact?

Contact the school by phone on 087 966 7892 or by email at info@shellyanksetns.ie. Class teachers do not have access to emails during the day.

What is the best way to contact/arrange a meeting with the principal?

You can often see the principal in the morning or at home time. However, If you would like to discuss a matter in private or detail please arrange a meeting through the school secretary at info@shellybanksetns.ie.

I’d like to give a talk or share a cultural event with the school/child’s class. Who should I contact and arrange it with?

Your class teacher.

I would like to learn more about after school activities/classes. Who should I contact?

Your class rep or your class teacher.

I would like to recommend an after school activity/class? Who should I contact?

Your class rep or your class teacher.

If I would like to understand more about the Irish education system, who should I contact or where can I find this information?

For information about the Irish curriculum and standardised tests, visit www.ncca.ie. For information about Educate Together, visit www.educatetogether.ie. There is additional information specific to each grade under the Classes section on our website.