Who do I contact?

I’d like to organise a birthday party for my child. How do I get the contact details of the parent?

Your class rep.

My child is struggling with his reading and I want to know how best to support him?

Your class teacher.

My child is sick and will not be in tomorrow?

Email your class teacher and follow up with a written note.

I need a letter stating that my child is a student in this school.

Email the school secretary at info@shellybanksetns.ie.

I have a complaint about the way in which an issue was dealt with on yard or in class.

You class teacher – see School Complaints Procedure on website.

I have a private family matter that I do not feel comfortable talking to the class teacher about.

Email or call the office to arrange an appointment with the principal.

I would like to give feedback on a school policy.

Contact the class teacher and ask for clarity or ask your parent rep for further information.

I would like to bring something to the attention of the Board of Management.

Arrange a meeting with the principal.

I would like to get involved in school life.

Contact your class rep.

I would like to make a suggestion about a fundraising idea.

Contact your class rep or a member of the PTA.

I would like to get updates about the new building, who should I contact?

The school is communicating building updates in the weekly bulletin as soon as they are available to the school.

My child is having difficulties with his homework/learning. Who should I contact?

Your class teacher.

I am concerned about my child’s behaviour or mental health. Who should I contact?

Your class teacher.

I have come across an idea that could benefit the school (grants, competition, educational experience, …). Who should I contact?

Your class teacher or principal

I need to contact my class teacher. What is the best way to do this?

There are a few options:

• Face to face in the morning or at home time.
• Email your class teacher.
• Write a note in your child’s homework diary.

I have an emergency and there is a change in my child’s pickup arrangements during the day – who should I contact?

Contact the school by phone on 087 966 7892 or by email at info@shellyanksetns.ie. Class teachers do not have access to emails during the day.

What is the best way to contact/arrange a meeting with the principal?

You can often see the principal in the morning or at home time. However, If you would like to discuss a matter in private or detail please arrange a meeting through the school secretary at info@shellybanksetns.ie.

I’d like to give a talk or share a cultural event with the school/child’s class. Who should I contact and arrange it with?

Your class teacher.

I would like to learn more about after school activities/classes. Who should I contact?

Your class rep or your class teacher.

I would like to recommend an after school activity/class? Who should I contact?

Your class rep or your class teacher.

If I would like to understand more about the Irish education system, who should I contact or where can I find this information?

For information about the Irish curriculum and standardised tests, visit www.ncca.ie. For information about Educate Together, visit www.educatetogether.ie.